Sometimes You Have To Let Those On The Outside In

My store is close to a halfway house, and some people come through looking to get new phones activated and other necessities when they get to the house. There was one really nice guy who had been locked up for about twenty years and was trying to make his way back into society and figure out all the technology that he had missed.

He was a really chill and nice guy, so after I sold and activated the phone for him, I showed him how to use it fully — how to turn it on and off, call, text, etc.. He would come back specifically for me and ask a number of very basic questions about his phone (and his eventual smartphone), smart TVs, and anything else he’d buy as he got used to life on the outside.

One day, he came in to buy a laptop and a headset. When I asked what it was for, he told me he was moving in with his sister and her kid down in LA. They were teaching him how to play World Of Warcraft, and he wanted to have his own computer and join them on Discord to play. He had come to me for help with it.

I made sure he had it set up, the game installed, and Discord joined. I even gave him advice about character creation and helped him through the introductory parts of the game during my lunch break. Every piece of advice came with a “Wow, that’s amazing!” or “I wish I’d had this when I was a kid; things might have been different!” 

That was the last time I saw him, and I think back occasionally, hoping he is living his best life out there.