Some People Want To Makeup Their Own Rules

I’m a freelance makeup artist.

Client: “I’ve been lurking on your work for months now, and it’s beautiful. I have finally decided you are the person I’d like to do my wedding makeup. The date is [date].”

Me: “Thank you so much for the compliment, but unfortunately, I’m already booked on that date. My apologies.”

Client: “But I’ve been lurking your work for months!”

Me: “Yes, but you can’t book a date that way. I need clients to make formal bookings to secure my time.”

Client: “Can’t you just cancel the other booking?”

Me: “I’m sorry, no, I couldn’t do that to a customer who has secured my time and paid my booking fee well in advance.”

Client: “Your customer service is appalling.”