Some People Don’t Change
I do not work in a bank, nor have I ever. I work in a pet store. I am a supervisor. My cashier came to get me saying a woman wanted change. I figured he had forgotten to give her some dollars. I am met with a woman asking to make change for her twenty-dollar bill. She hasn’t bought anything.
Customer: “I shop here all the time, and I want you to break this $20 for me so I can give my hairdresser a tip.”
Me: “I’m sorry, ma’am, but I don’t have change.”
Customer: “Back in my day of retail, we helped our customers. You’re not sorry.”
She walks out and then comes back in.
Customer: “I just wanted you to know that from now on, I’m going to be ordering my stuff online!”
She stormed out. I am not a hairdresser, either.
Question of the Week
Have you ever served a bad customer who got what they deserved?
