Santa Doesn’t Take Back Gifts
(A lady walks into up to the return counter. It’s about mid-August. She is carrying a red and green holiday bag.)
Customer: “I want to return this.” *dumps out a toddler onesie that is printed like a Santa suit*
(I check the receipt. It’s from December of last year.)
Me: “Ma’am, this is from Christmas of last year. It’s not in our system. If you don’t want it anymore, I’d suggest donating it because we can’t take it back. Sorry.”
Customer: “My daughter told me to return this. No wonder she gave it to me; she was too ashamed to go herself! I can’t believe she did that to me. Sorry I wasted your time.”
(She wadded up the suit and the bag and stormed out. I would not want to be her daughter when she gets home.)
Question of the Week
Have you ever served a bad customer who got what they deserved?