Refunder Blender

While this has since changed, I used to work for a retailer that accepted returns no matter what, even if common sense told us not to.

Customer: “I want to return this blender.”

Me: “Has it been used?”

Customer: “No.”

Me: “Okay, but it looks like the box has been opened, so I need to check—”

Customer: “No, it hasn’t been opened.”

Me: “Ma’am, the box has been opened and re-taped with duct tape. It’s clearly been opened.”

Customer: “No, that wasn’t me.”

Me: “Okay, well I still need to check anyway.”

Customer: “Waste of time; I’m still getting my refund.”

I open the box and find the blender’s blades are completely destroyed. It looks like they tried to blend some adamantium or something.

Me: “What… what happened to this blender?”

Customer: “Beats me, I didn’t open it remember?”

Me: “Okay, what shall I put as the reason for the return?”

Customer: “Just don’t want it no more.”

Me: “Okay, can I see your ID to log the refund?”

Customer: “I can’t. I lost it.”

Me: “Actually, ma’am, I think that’s the first true thing you’ve told me.”

Customer: “What do you mean?”

Me: “Your ID is at the bottom of the inside of the blender box.”

I take out the ID and she looks at me with a “so THAT’S where it went” wide-eyed look. She demanded a manager, who sadly still had to approve the return because DUMB CORPORATE but she also looked totally embarrassed while doing it so there’s that at least.

Related:
Refunder Blunder, Part 65
Refunder Blunder, Part 64
Refunder Blunder, Part 63
Refunder Blunder, Part 62
Refunder Blunder, Part 61