Raw Ignorance
Customer: “Excuse me, but where is your non-pasteurized milk?”
Me: “We don’t sell that. All of our milk is pasteurized.”
The customer tuts and then leans back as if I am mocking her.
Customer: “Seriously?”
Me: “Uh, yes. We don’t sell raw or non-pasteurized milk. It can be quite risky, so we don’t want to risk it.”
Customer: “But the healthy benefits outweigh the risks! I need it!”
Me: “Sorry to ask, ma’am, but I do recognize you as one of our regular customers. Where have you been getting non-pasteurized milk up until now?”
Customer: “Oh, I haven’t, but I read on Facebook that it’s healthier, and I need to start drinking it.”
Me: “I wouldn’t recommend getting health advice from Facebook, ma’am, but anyway, we only sell pasteurized milk here.”
Customer: *Snidely* “So, you don’t want me to be healthy? Got it.”
I turn to leave, and she gets my attention again.
Customer: “Where’s your cookie dough?”
Question of the Week
Have you ever served a bad customer who got what they deserved?