Peppering The Truth With Lies
Customer: “Can I get a peppermint tea, please?”
Me: “Okay, what size of mint tea would you like?”
Customer: “I want a large and I want a peppermint tea. Not a mint tea.”
Me: “They are both the same thing.”
Customer: “No, they aren’t! Peppermint tea has pepper in it!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?