Managers Are Used To Spot Checks
(Our tea shop closes at 9:00 pm. The time is currently 9:10. There is one couple and their child still in the store. I am cleaning the bathroom. The customer opens the bathroom door.)
Me: “I’m sorry, I’m cleaning this bathroom.”
Customer: “But my son has to go.”
Me: “I’m using bleach; it’s very dangerous here. I can’t let you use the bathroom.”
Customer: “But my son has to go!”
Me: “I can’t let you use it. We’re already closed and I have to finish cleaning.”
Customer: *to another employee* “Your crazy cleaning lady won’t let my son use the bathroom. Can I speak to your manager?”
Coworker: “That is the manager.”
(The customer silently grabbed his wife and son and walked out without another word.)
This story is part of the Entitled Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
