There Is No Room For Proof
(It’s 9:30 pm and a lady walks into reception.)
Me: “Good evening. How can I help you?”
Lady: “Hello! I would like a single room for tonight, please.”
Me: “Unfortunately, we only have one family room left tonight.”
Lady: “What? On a Monday, surely not!”
Me: “Yes, I am sorry. You can still have a family room; however, it’s £90.”
Lady: “No, stop being silly. I will have a single room; it’s only me.”
Me: “I am sorry, miss, but as I have already told you, the only room available is a family room.”
Lady: “On a Monday you are full?!”
Me: “Yes. It’s the start of most people’s working week; therefore, we are normally full.”
Lady: “Prove it!”
Me: “Excuse me? How would you like me to prove it?”
Lady: “Well, show me inside the rooms.”
Me: “Miss, please kindly leave!”
Question of the Week
Have you ever served a bad customer who got what they deserved?