Netflix Password Sharing Has Ruined Them All

Our coffee chain has a subscription where you can get five drinks a day for a monthly fee. Near the end of the afternoon, a customer comes in.

Customer: “Hazelnut latte, please. I have the subscription.”

Me: “Just scan the app and I’ll get that for you.”

He scans his app, but my till informs me it is invalid.

Me: “Sir, it looks like you’ve used up all five drinks for today.”

Customer: “No, I have used four.”

Me: “I’m sorry, sir, but you’ve actually used five.”

Customer: “No, I have used four. My wife has my code on her phone, so she used one today, but I personally have used four.”

Me: “That’s still five.”

Customer: “No, when I signed up, you people said I could get five coffees a day. I have only used four.”

Me: “Yes, but your account has been used five times. You used four, and you wife used one, so that’s five.”

Customer: “No, I have used four.”

Me: “Yes, but your account has been used five—”

Customer: “It doesn’t matter. I have used four. I am owed one more drink. Get your manager if you can’t do the maths.”

Me: “Sir, you’re the one saying that four plus one equals four.”