Maximum Complaint Only Gets Medium Response
Awesome, Bosses & Owners, Editors' Choice, Impossible Demands, Jerk, Karma/Comeuppance, Restaurant, USA | Right
| October 18, 2022
We’ve run out of medium-sized fountain drink cups, so we were giving out large ones instead for the price of a medium. I explain this to one customer.
Customer: *Flipping out* “I should get the drink for free since it isn’t the size that I wanted!”
My manager, tired after multiple long shifts and dealing with months of short-staffing, takes the customer’s cup, gets some scissors, and cuts off the top inch and a half.
Manager: “There. It’s a medium now.”
This made the customer realize the ridiculousness of her request and she stormed out. My manager shrugged and moved on with his day.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?
