It’s Getting Warmer In Here
(My pet cat suddenly stops eating and develops jaundice. His mouth and ears are school-pencil-yellow. I take him to the vet once I realize how bad it is. I’m told he’s developed “fatty liver syndrome,” which is where a cat stops eating for whatever reason, so the liver tries to energize the body off fat reserves, can’t process it, and shuts down. I am told, even if we do everything, my cat has a very low chance of making it. I am a poor student. I’m scared out of my mind, as I just lost my dog of 14 years to cancer a few months ago, and now my cat — which I took from an abusive family situation — is on its deathbed. I tell the vet this, and that I lost one pet this year. I tell him if I had anything to say about it I wouldn’t let this one go, too, but that I am poor and can only do what I can from home. The vet proceeds to stock me up with saline fluid, needles, tubes, syringes, and antibiotics. He’s gambling that this was caused by an infection; if we get rid of that, hydrate him, and stimulate his appetite through meds, he might recover. He instructs me on how to do everything from home, including how to force-feed my cat, inject him with fluids, and take his temperature.)
Vet: “Do you have a thermometer?”
Me: “No, but I can get one.”
(He looks me in the eyes, pulls a thermometer out of a drawer, and slides it across the table.)
Vet: “Oops. I seem to have misplaced my thermometer.”
(Thanks to the understanding and support of this vet, his instruction, tools, and some hard-handed TLC, I can happily say that five years later my cat is doing just fine.)
Question of the Week
Have you ever served a bad customer who got what they deserved?