“Have The Day You Deserve” 2.0
I have this customer who is always miserable and will find fault in the customer service no matter what you do. This came to its ridiculous peak when I finished a transaction and said:
Me: “Thanks, and have a nice day!”
Customer: *Scowling* “Don’t you tell me to have a nice day! Not everyone is capable of just having a nice day if they feel like it!”
From that point onward, I just gave up. I will just do as I do, and I’ll accept that they’ll never be happy.
A few days later, I had just finished serving them again.
Me: “Have a good one!”
Customer: *Snaps back* “A good one of what?”
Me: “A good one of whatever you’d like! Next customer, please!”
Question of the Week
Have you ever served a bad customer who got what they deserved?