Error 404: Brain Not Found
Me: “Hello, how may I help today?”
Caller: “Yeah, your [Software] isn’t working. It’s a virus.”
Me: “Okay, sir. What do you mean, it’s a virus?”
Caller: “Every time I put the disc in, I get a message from the computer.”
Me: “What kind of message?”
Caller: “I don’t read it. It’s a warning message so I click ‘no.’”
Me: “Okay, can you insert the disc and tell me the message?”
Caller: “Sure.”
Me: “What does it say, sir?”
Caller: “Would you like to install…” *reads name of software* “… on your…” *click*
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Have you ever served a bad customer who got what they deserved?