Chorizo-No-No, Part 2

A table orders an omelette which has chorizo in it; this is listed with the other ingredients in the menu description. I confirm the order. The customers do not inform me of any dietary needs or restrictions. Later, when I bring the food out, this happens.

Customer: “Excuse me, but does this omelette have meat in it?”

Me: “Yes, it has chorizo.”

Customer: “We can’t have meat! We’re vegetarians!”

I then had to bring them a new omelette without meat, wasting food in the process, simply because they didn’t bother to ask what chorizo was. The customers never apologised for their mistake and they were annoyed that they had to wait for a new omelette. Also, I myself am a vegetarian. When I go out to eat, I always make sure to confirm that items are vegetarian, and if I don’t know what an ingredient is, I ask.

Related:
Chorizo-No-No