Can They Haggle? No Or No?, Part 3
We’re a small electronic store. The customer is a semi-regular known for always trying to haggle despite our prices being firm and him being reminded of that every single time he comes in. I personally had to deal with him quite a few times, so it comes as a relief when the owner decides to handle him this time around.
Customer: *Chooses a cheap flip phone* “How much is this one?”
Owner: “$40.”
Customer: “Is that with the discount?”
Owner: “I’m sorry, there is no discount on this model.”
Customer: “Last time there was a discount.”
Owner: “When was that last time?”
Customer: “You know, last time.”
Owner: “Well, I don’t recall this model ever being on discount, sorry.”
Customer: “What was the price, again?”
Owner: “$40.”
Customer: “$30?”
Owner: “No, sir, $40.”
Customer: “$35?”
Owner: “Our prices are firm, sir.”
Customer: “Come on! It’s a cheap phone. Can’t you do a better price on it?”
Owner: “Fine, $50.”
Customer: “I said a better price!”
Owner: “It’s better for me; I get to keep the difference!”
The customer stormed out.
Related:
Can They Haggle? No Or No?, Part 2
Can They Haggle? No Or No?
Question of the Week
Have you ever served a bad customer who got what they deserved?
