Another Case Of Wifitis, Part 3

Caller: “The Wi-Fi in my iPhone doesn’t work!”

Me: “Where are you having issues with it?”

Caller: “It works fine in the house, but when I went to the park, it stopped working.”

Me: “That’s not how Wi-Fi works. You need to be close to your router.”

I tried to explain but to no avail. Frustrated, I tried to make him an appointment to the Apple Store so someone there could explain it to him in person.

Caller: “I already went to one, and the Wi-Fi worked fine in the store, but the moment I left the store, the Wi-Fi stopped working!”

After half an hour of trying to explain, I ended up escalating to tier two… 

Related:
Another Case Of Wifitis, Part 2
Another Case Of Wifitis