And What Are Y’all Going To DO About That Concern?
I am having surgery tomorrow, and I get my phone call from the doctor’s office to go through the pre-surgery questions and instructions. At one point, the staff member asks me this:
Staff Member: “Do you have any financial concerns?”
Me: “About the surgery or life in general?”
Staff Member: “About life in general.”
Me: “I mean, yeah? With this economy, who doesn’t?”
Staff Member: *Sighing* “Yeah, I don’t know why we ask this question. It’s something they introduced recently, and every single time, the person answers yes. I mean, unless you’re like Beyoncé, I feel like everyone is stressed about money.”
Question of the Week
Have you ever served a bad customer who got what they deserved?