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, , , , , , , | Working | July 19, 2022

We recently had an agency temp on reception as our receptionist had a three-week holiday. On the temp’s second day, she asked where confidential shredding needed to be put. We were a little confused as to why she would need it, but we showed her where it should be placed.

One of her duties, while covering reception, was to open the post and distribute it throughout the office. She had been left clear, concise, and detailed written instructions, but she somehow misunderstood. She had removed private and confidential letters from their envelopes and then shredded the envelopes because they stated “private” and “confidential” on them.

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