Unfiltered Story #187705
I was working as a supervisor at an outlet store that closes every night at 9 pm. One night, the last customer finally left about a quarter after 9 and I went and locked the doors on one end and started heading over to lock the other set of doors when a young couple came in.
Me: “I’m sorry, the store is closed.”
Customer *grabbing one of the shopping carts*: “Excuse me?”
Me: “The store closed at 9 and it’s now 9:15.”
Customer: “So you don’t want my business?”
Me *thinking ‘No, I don’t want your business’*: “It’s not about wanting your business or not. We close every night at 9.”
Customer looks at her boyfriend and gets huffy: “Well, I’m going to call and report you to your manager!”
Me: “Okay, have a nice night!”
Of course neither the customer or her boyfriend called and complained.
Question of the Week
Have you ever served a bad customer who got what they deserved?