You’re A Wheel Stud, But You’re Also Lug-Nuts

A customer called into our shop for wheel studs. I found out what size she needed.

Me: “We only have four in the size you need.”

Customer: “No problem. My mechanic will go in and pick up what I need.”

He came in and picked three different threads and sizes along with the ones the woman had called for. All right, my dude. You do you.

She called back the next day screaming.

Customer: “You gave [Mechanic] the wrong ones! Now my rotors are scratched to h***, and it’s all your fault!”

I laughed and handed it off to the boss. He calmed her down, told her he’d replace the rotors free, and so on. He finished the call, and I commented:

Me: “I can’t believe a fellow worker would screw it up this badly.”

Boss: “Wait. What?”

Me: “Yeah, she works in a different location; she had me do an employee discount on the wheel studs.”

My boss spun around, called her manager, and chewed HER a new a**hole for an employee who intentionally had incorrect parts installed and then called her own company screaming about it. It got her fired in the long run, due to the way she reacted and screamed at her boss.