You WHAT?!
I am a female cashier. Customers can collect bonus points when they buy things. Their accounts are not always easy to find, especially if they use nicknames.
Customer: “My account is under Richard [Last Name].”
Me: “Hm… Sorry, I don’t have a Richard [Last Name].”
Customer: “Oh, look again. I am in there.”
Me: “Hm… No luck. I just don’t see Richard in the system.”
The customer is getting frustrated at this point and I really am doing my best to find his account. Finally, I see an account with the customer’s last name, but the first name on the account is under the nickname Dick instead of Richard. Very excited to have found the account, I blurt out very loudly:
Me: “I HAVE A DICK!”
I turn quite red before I even finish that sentence, but Richard doesn’t bat an eye and just nods.
Customer: “Yeah, that’s me.”
This story is part of the Struggles With Names roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
10 Stories About Customers Who Were Weird With Words
Read the first roundup story!
Read the roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
