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You Don’t Have To Be Crazy To Work Here… But It Helps!

, , , , | Right | November 4, 2020

At my work, all the employees wear headsets so that we can all quickly communicate with each other. I’m ringing out a customer, asking her the usual “How are you?”, “Did you find everything all right?”, and “Was anyone assisting you?”

My manager then asks me a question through the headset, and I answer.

Customer: “Excuse me?”

Me: “Oh, sorry. I was just talking to my manager.”

I gesture to my headset.

Customer: “Oh! Well, as long as you’re not talking to yourself!”

Me: “Nah. I’m crazy, but not that crazy. They just let me out of the hospital yesterday.”

And here’s where I feel like I messed up. Was that an inappropriate joke? Does she know I was joking? I can tell my concern is written across my face.

Customer: “It’s okay, sweetie, you’re doing great.”

I laughed and relaxed a little, but I still wasn’t sure if she took me seriously.

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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