You Don’t Have To Be Crazy To Work Here… But It Helps!

At my work, all the employees wear headsets so that we can all quickly communicate with each other. I’m ringing out a customer, asking her the usual “How are you?”, “Did you find everything all right?”, and “Was anyone assisting you?”

My manager then asks me a question through the headset, and I answer.

Customer: “Excuse me?”

Me: “Oh, sorry. I was just talking to my manager.”

I gesture to my headset.

Customer: “Oh! Well, as long as you’re not talking to yourself!”

Me: “Nah. I’m crazy, but not that crazy. They just let me out of the hospital yesterday.”

And here’s where I feel like I messed up. Was that an inappropriate joke? Does she know I was joking? I can tell my concern is written across my face.

Customer: “It’s okay, sweetie, you’re doing great.”

I laughed and relaxed a little, but I still wasn’t sure if she took me seriously.