You Can’t Buy Your Way Out Of Everything

Me: “Hi, I’m having a few issues with my laptop’s power cable. I see you only have the 60W available with the new style connector. I just wanted to check if that is compatible with the previous generation of the laptop. Also, can I use a 60W with a 15-inch version, or do I require the 80W option?”

Employee: “So, you want to buy a laptop?”

Me: “Um, no…” *I repeat the problem*

Employee: “Well, the new generation of laptops have—”

Me: “No, I don’t want to buy a laptop. I already have one. I have an old-style 15-inch laptop, but I need a new power cable. Can I use that 60W transformer with the new style connector on my 15-inch laptop?”

Employee: “So you don’t want to buy a laptop?”

Me: *giving up* “Is there anyone else I can speak to?”