What’s His Deal?
(I manage a business that caters to people with body modifications such as gauged ears, plugs, piercings, etc. A lot of my clientele is polite, but occasionally I get a customer who gives us modified types a bad rap. Since I’m female, sometimes the male customers don’t take me seriously and think they can bully me.)
Customer: “How much are these plugs in my size?”
Me: “They’re $20 a pair.”
Customer: “And if I get two pairs?”
Me: “That would be $40.”
Customer: *stares at me*
Me: “Yes?”
Customer: “You’re supposed to make me a deal if I want more things.”
Me: *flatly* “Am I?”
Customer: “Yeah, b****, it’s called good customer service. Don’t you f****** know anything?”
(Since this sort of encounter happens more than I would like to admit, I’m already over trying to help this guy.)
Me: “All right. You can either talk to me with respect, or you can leave, dude. I don’t have time for your crap.”
Customer: *looks at me stunned, silent*
Me: “Well?”
Customer: “I want a manager! Who the f*** do you think you are?!”
Me: “The f****** manager.”
(The customer looked pissed, then left.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
