What You NEED Is To Treat Employees Like Humans With Human Needs!
Bicycle Shop, Coffee Shop, Ignoring & Inattentive, Impossible Demands, Jerk, Non-Dialogue | Right
| September 8, 2023
I work at a coffee shop inside of a bike shop. I have a sign that says, “I AM ON MY LUNCH,” on one side and, “I AM TAKING TEN MINUTES TO RESTOCK AND CATCH UP,” on the other. The number of people who just stand and stare at me is astounding.
Sometimes, I’ll even tell folks, “Sorry, I’m on my lunch,” and point out the sign, and they’ll go, “Oh, that’s fine. I just need a coffee.”
Facepalm.
Question of the Week
Have you ever served a bad customer who got what they deserved?
