What If I Told You There’s A Better Way?
I’m on the phone with a client.
Me: “If you could send me some digital photographs of the property, that would be great.”
Client: “Okay, I’ll send them tomorrow first class!”
Me: “First class?”
Client: “Yeah, I’ll put them on a memory stick tonight and put it in the post first thing tomorrow.”
Question of the Week
Have you ever served a bad customer who got what they deserved?