The Grammar Isn’t The Issue
Client: “Great, I like the website design you made, but can you make it nicer?”
Me: “What do you mean?”
Client: “I mean, with nicer colors or shapes.”
Me: “Define ‘nicer’ for me.”
Client: “Something like what you did, but a bit more nice.”
Me: “I’m sorry, that doesn’t quite make sense.”
Client: “I know, it should be, ‘…like what you did, but nicer,’ but you asked for me to make things clearer.”
Question of the Week
Have you ever served a bad customer who got what they deserved?