We’re All Just Doing The Best We Can
I’m a self-checkout attendant. A customer in a nice dress and makeup hangs up a phone call just as I’m getting to her.
Customer: *To me* “Never have kids. Do you have kids? No, you’re too young for that.”
Me: “No kids for me. I’ll spoil my nieces and nephews when they come along, but that’s it.”
Customer: “Good plan. Kids are a nightmare.”
Me: *Trying to cheer her up* “As long as you’re not here in pajama pants at one in the afternoon, you’re doing better than a lot of the moms I see come through here!”
It worked; I got her smiling before she finished her purchase and left.
Later that week, she came back with her husband and toddler, spotted me, and immediately gushed to them about our previous encounter.
Question of the Week
Have you ever served a bad customer who got what they deserved?
