Well, That’s A Car Of A Different Color!

This happened in 2014. I was driving a lot for work. My current car was getting extremely old, and repairs were very costly, so I decided to purchase a new vehicle. I ended up deciding on a brand-new car.

I worked with the salesman and picked out the exact one I wanted, but the color I wanted was thirty minutes south at another branch. They wanted to put everything through and have me pick up the car the next day, so we went through all the financing, and I signed the paperwork.

The next day, I went to pick up the car. The color was right, but this was not the car I’d been told I was getting. I had purchased the more deluxe option. The car that showed up was a basic model. I was not happy.

Normally, when dealing with salesmen, I want to get it over with fast, so I often settle. Not this time. I flat-out told them this was a bait-and-switch, and they could either figure out how they were going to fix it, or I was canceling everything.

The dealership manager had to get involved. He was clearly angry that I wouldn’t just accept the car they tried to pawn off on me. He had the nerve to say:

Manager: “Now I have to sell this one as a used car since it was temporarily sold!”

I was pretty proud of myself for asking:

Me: “How is that my problem?”

Manager: “Why do you even want all those features?”

He dropped it when he saw my facial expression.

I wasn’t able to get the color I wanted, but I got the model and features I wanted, and they were able to get me insanely low-percentage financing. But seriously, how did they think that would fly?