Very Human Resources
Bizarre, Customer Service, Impossible Demands, Minneapolis, Minnesota, USA | Right
| November 3, 2017
(I’m answering phones for a big department store when I get this interesting call.)
Me: “Hello, thank you for calling [Store]. This is [My Name] speaking. What can I help you with today?”
Guest: “Can I speak to a human?”
Me: *pauses* “Yes.”
Guest: “Oh, is this a human?”
Me: “Yes, my name is [My Name]. How can I help you?”
Guest: “Is your store working today?”
Me: “Yes, it is.”
Guest: “Like, can I go in and shop?”
Me: “Again, yes.”
Guest: “Well, thank you, human.”
Me: “Thank you for calling. Have a good day.”
Question of the Week
Have you ever served a bad customer who got what they deserved?