Unleashes A Whole Raft Of Problems

, , , , , | Right | November 28, 2010

(I am a supervisor called to returns for an override.)

Me: “Hello! I understand we’re returning an inflatable raft?”

Customer: “Yes, that’s right. I don’t like this one.”

Me: “Okay, sorry to hear that. Give me just a sec to reverse the transaction. There you go! Anything else?”

Customer: “No, that’s all. I’m going to shop and look for another raft.”

Me: “Oh, I’m sorry but it’s a seasonal item; we no longer carry them.”

Customer: “Oh, all right.”

(The customer comes back about twenty minutes later.)

Customer: “Excuse me, since you don’t have any more rafts and I need one, can I buy the one I just returned?”

Me: “Uh, sure!”

Customer: “Well, since it’s used and it’s the last one, can I get a discount?”

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