Time To Put That Industrial Carpet And Asbestos Back!
(I work in a library that’s been in the same building for over a century. We’ve had an extensive renovation that restored the original fireplaces, wood floors, and vaulted ceilings, which have been hidden under paneling, industrial carpet, and a drop ceiling for decades. We’ve also installed custom wooden shelving to replace the utilitarian metal shelves. On this night, we’re hosting an event in conjunction with the local historical society.)
Middle-Aged Woman: “I haven’t been in here since the seventies!”
Me: “Really? Wow. It’s really changed, huh?”
Middle-Aged Woman: “Yeah, and I’m really disappointed.”
Me: “Disappointed?”
Middle-Aged Woman: “Yeah. Y’all did a s***ty job maintaining the aesthetic.”
Me: *speechless*
Question of the Week
Have you ever served a bad customer who got what they deserved?
