There’s No Accounting For Taste
(I work at a city cafe and we open early and get a lot of stupid obviously not morning people coming in. This woman orders two coffees.)
Me: “Here you go, two large flat whites.”
Customer: *takes a sip* “You know, these aren’t really hot. Your coffee isn’t cheap you know. It’s not good enough.”
Me: “I’m sorry, here, let me make you another one.”
(I make her the coffees over, this time as hot as I can without burning the milk.)
Customer: “Look, seriously, they’re still too cold. Make them again!”
(I make the coffees again, this time burning the milk so badly it stinks, burning the coffee shot, and generally doing everything I can to make it a crap coffee. It is, however, really hot.)
Me: “Here you go, I hope that’s a bit better. If you still aren’t satisfied, I can give you a refund.”
Customer: *takes big sip* “FINALLY, THANK you. Would it have been that hard to make it like this before?”
(The only explanation I can think of is that drinking too much hot coffee has burned off her tastebuds.)
This story is part of the Obnoxious-Coffee-Orders roundup!
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Question of the Week
What is the most stupid reason a customer has asked to see your manager?