There’s A Hold Up About Being Held Up
(I work at the till in a gas station. This conversation, complete with gestures, is depressingly common.)
Me: “Your total is [amount].”
(The customer ignores my outstretched hand to drop a hundred-dollar bill on the counter for a total less than a fifth that amount.)
Me: “I’m sorry, sir, we don’t take bills larger than $20.”
Customer: *huffs* “Why not?”
Me: “It drastically increases the likelihood of getting held up.”
Customer: “Well, you should say so!”
Me: “We do, sir, in several places.”
Customer: *waves his hand to show his perspective* “I don’t see that anywhere here.”
Me: “Here.” *points to sign right in front of him* “On the door.” *points to the sign at eye level* “And at the pump, in large print.” *points*
Customer: “Well, I don’t have anything else! What are you going to do about that?” *smirks*
Me: “I can call the police, sir. They like us. We give them free coffee.”
Customer: “It’ll just be your word against mine. I’ll say you stole the money and hid it.”
Me: “Sir, if I had that kind of money in my pocket at any given time, do you think I’d be standing here putting up with this?”
Customer: *glares and hands me a $20*
Me: “And your change. Have a good day, sir.”
Customer: “F*** you.” *walks out*
Question of the Week
Have you ever served a bad customer who got what they deserved?