The Wi-Fi Is Screwed

(I work at a very popular thrift store. One day, our Wi-Fi goes out so we can’t use our computers. This means that while we wait for the Internet providers to fix it, we have to write up all the receipts by hand and can only take cash. There are signs on the door when you walk in, on each register, and all over the store. My manager makes announcements every 15 minutes, and I apologize to each customer for the inconvenience. But even with all that, this happens multiple times.)

Me: “All right, now that I’ve added in the tax, your total will be [amount].”

Customer: *pulls out a card and tries to hand it to me*

Me: “Um, we can only take cash right now.”

Customer: “Really? Are you sure?”

Me: “Positive.”

Customer: “Well, I really wish someone would’ve told me beforehand.”

Me: “…”

(Also, while most customers are very understanding, patient, and nice about the situation, I still have a couple of these.)

Customer: “Well, this is just very bad business. You need to fix this immediately.” *leaves in an angry huff*

Me: “Oh, sure. Let me just grab my trusty screwdriver and fix the Wi-Fi. I’ll have it up and running in no time.”