Talk To Each Other Before You Bother Me

Last week, I traded in my old vehicle and bought a used one from a well-known local dealership. The vehicle was recent and had 10,600 miles on it. I signed the papers and went home. The next day, I got a call.

Caller: “Hello, this is [Dealership]. I understand you have a 2019 [Vehicle] with 10,600 miles on it?”

Me: “Yes, that’s right.”

I was wondering if there was something wrong with it.

Caller: “Well, we are looking for those cars and I would like to offer you a great trade-in.”

Me: *Pauses* “Sir, I bought this car yesterday. From your dealership.”

Caller: *Pauses* “Sorry. Congratulations on your new purchase.” *Click*

They called my dad twice more the same day, offering us a trade-in on the vehicle we’d just purchased. Clearly, the Sales and Purchasing departments at that dealership don’t talk to each other!