Signature Laziness

A customer is buying a full cart of groceries. They’re paying by card, and the screen at the checkout prompts them for a signature.

Me: “Use the stylus to sign.”

The customer stares blankly at the screen.

Me: “The pen on the string. Take that, and sign on the screen like you’d normally sign your signature on paper.”

The customer nervously takes the stylus and just stares at it.

Me: “Yes, that. Use that to sign on the screen.”

Customer: “Can’t you do it for me?”

Me: “I can’t sign your signature, no.”

Customer: “Ugh… this is all too much work.”

And with that, they just dropped the stylus, literally leaving it hanging, and walk away. They spent enough time to completely fill up a cart full of groceries, but having to sign for it on a screen was too much work?

I still don’t understand what happened.