Robbing His Own Cradle

I work in an OBGYN office, often answering phones and directing patients’ messages to doctors. To make sure the right patient’s chart is attached to the message, I ask for a few identifiers. One day, a patient’s husband calls.

Me: “Thank you for calling [Office]. How can I help you?”

Husband: “My wife wants me to send a message to her doctor. She’s busy with the baby and asked me to call.”

Me: “Sure; what’s your wife’s name and date of birth?”

Husband: “[Wife] and [date last year].”

Me: “Can you repeat her date of birth?”

Husband: “Oh, I gave you our baby’s birth date! No, my wife’s is [date twenty-five or thirty years ago]. My wife’s an adult.”

Me: “Great, I see her profile here, so you’ve called the right office. What message can I send her doctor?”

Husband: “[Message]. Sorry about the date mixup… I swear I didn’t marry a baby.”

A few hours later, he calls back.

Me: “Thank you for calling [Office]. How can I help you?”

Husband: “Hi, this is the man with the child bride. We missed the doctor’s call; can we talk to her?”