Please Rerender And Reorient Your Attitude

Client: “We’re testing the site in Android, and it’s not rerendering when switching views from portrait to landscape.”

Me: “Wait, what? We have been designing in responsive from day one, and it’s rerendering on all our test devices here. We wouldn’t purposefully send out code that’s broken.”

Client: “It’s not working. You didn’t plan for this, and it’s a big mess as a result.”

Me: “What device are you on? Tell me what you’re seeing, and send me a screenshot. If there’s a problem, I need specifics so we can address it. We don’t want you unhappy.”

He hung up after a terse goodbye. After an hour with no information, I sent a panicked email reasserting my request. He replied, simply, “Don’t worry.”

It turns out that the screen position was locked, so the device wouldn’t reorient itself.