Capsicum And Eat!
It is Cinco De Mayo, and as we’re a well-known Tex-Mex place, we’ve had a busy day. (I know, I know, CDM is more an American thing than a Mexican thing. I just serve people tacos…)
Customer: “I’ll get the taco combo, but… uh…”
He leans in closer and whispers.
Customer: “Can I get that white people spicy?”
I try not to laugh, and I assure him that we will make it mild. We bring the meal out to him, and I note that he is struggling after the first bite, drinking cold water as he goes.
Customer: “I thought you said this was mild!”
Me: “It is, sir. The salsa is extra mild — and also on the side, sitting there untouched by you. You’ve just eaten a bite of corn taco and unseasoned ground beef.”
The customer noticed that I was right and immediately calmed down. The placebo effect is a crazy thing…
Question of the Week
Have you ever served a bad customer who got what they deserved?