Not So Closed Minded, Part 38

A lady is waiting outside my workplace in a mall before I even open. She is staring at me before I even unlock the door; I still have my bag, my coat, and everything still on. She is expecting me to serve her right away.

I try to ignore her and enter the store, closing the door behind me, and start preparing for the day

I am hoping she will get the hint that the store is not open yet, but she doesn’t. She continues staring at me until I run out of things to do.

Me: “Ma’am, I can’t open for another ten more minutes.”

Customer: “I understand.”

Despite this, she continues to stand there and just… stare at me. I leave the store for five minutes while I go to the bathroom, hoping that she will wait somewhere else — or leave — but as I am walking back, I notice that she is actually standing at the corner waiting for me, like she can’t believe I left her hanging.

As I am opening the door to go back inside, still trying to ignore her:

Customer: “I’ll want to get [item].”

Me: “I’m still not open yet.”

She pulls out her card and stands at the till, still just staring at me. I realize the item she wants is part of a delivery that still has not arrived.

Me: “That item will be a bit late; the driver is still a few minutes away with [items].”

Customer: *Mad* “Call the driver!”

Me: “He won’t pick up because he’s driving.”

Customer: “You’re just lying to be lazy! Like you’ve been lazy and slow all morning!”

The delivery comes in less than two minutes later. She marches up to the driver.

Customer: “I am waiting!“

I serve her as soon as I can just to get rid of her. After she pays:

Customer: “You should say sorry!”

Me: “It’s not like I could control traffic.” 

I told her the information as I knew it and that stuff like this was out of our control. A bad start to a bad day, and it was only getting worse…

Related:
Not So Closed Minded, Part 37
Not So Closed Minded, Part 36
Not So Closed Minded, Part 35
Not So Closed Minded, Part 34
Not So Closed Minded, Part 33