No Matter Which Way You Look, This Is Strange
I am working, counting stock, at a large furniture store, and a customer approaches me to ask for directions.
Customer: “Hi, I have this shelf location here, but I’m not quite sure how to find it.”
Me: “Yeah, the numbering system is a little weird, but all the even aisles are on that side—” *points west* “—and all the odd aisles are on this side.” *Gestures to the aisle we are in* “You want aisle thirty-three, which is on the other side of the warehouse, near the cash registers.” *Points west toward aisle thirty-three*
Customer: “So, over there?”
The customer points east, directly opposite to where I was pointing.
Me: “No, that way.”
I point to aisle thirty-three.
Customer: “This way?”
The customer points in the opposite direction again.
Me: “What? No. Look, follow me.”
I take them to the centre of the warehouse.
Me: “See that big sign with ‘thirty-three’ on it? That’s where you need to go.”
Customer: “So, over this way?” *Points in the opposite direction*
Me: *Pause* “I’m gonna go see if I can find someone to help you.” *Walks away*
Question of the Week
Have you ever served a bad customer who got what they deserved?