Medium To Largely Lazy

, , , , | Working | January 9, 2019

(I stop into a fast food place and order a combo meal that comes with, among other things, a medium drink. I then get handed a cup, and I stare at it for a moment.)

Me: “Uh, excuse me… Isn’t this a small?”

Cashier: “Yeah.”

Me: “Right… but I ordered the [meal] which comes with a medium drink.”

Cashier: “We’re out.”

Me: “You’re… you’re totally out of medium cups?”

Cashier: “Yeah, lots of folks ordered.” *takes a tone like he’s talking to a child* “You really should have come earlier.”

Me: “Right. Then am I getting a refund?”

Cashier: “For what?”

Me: “I ordered a medium drink, and you gave me a small. So, either I get something else to make up the difference, or I get some of my money back.”

Cashier: “Oh, just take the d*** soda!”

Me: “How about you get the d*** manager, instead?”

(The cashier huffs and disappears into the back. Eventually, someone comes up with my tray of food, and I ask if they’re the manager. Nope. The cashier has just up and vanished without telling anyone. Eventually, the actual manager comes up.)

Manager: “What’s the problem, sir?”

Me: “I was told you’re out of medium drink cups after I ordered, and—“

Manager: “What?” *calls to someone in back* “Hey, [Employee], grab another box of medium cups from the supply room!”

Me: “Are you saying he was just too lazy to even ask someone to restock?”

Manager: “Apparently. Sorry about the trouble; this isn’t the first time he’s been lazy.”

(The manager then handed me a large cup and insisted I take it. Honestly, I would have been happy just getting what I ordered, but hey, bonus soda. While I was eating I suddenly heard a lot of shouting in back, and after a minute the cashier went storming out, cursing up a storm and throwing his hat and apron around. Might not have been his first time being lazy, but I guess it was his last!)

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