Lying Or Stupid? We May Never Know.
I work in a restaurant. One of my servers comes to and asks which of our beers are gluten-free. I know there are specially brewed gluten-free beers, but we certainly don’t carry any. I explain this to the server, and she goes back to relay it to her guest.
He approaches me.
Customer: “I want a gluten-free beer. I have a severe allergy.”
Me: “I’m so sorry, sir, but we unfortunately don’t carry any gluten-free beers. We have a few ciders with no gluten, or we could make you a cocktail if you’d like.”
Customer: “No, I want a beer. You telling me you don’t have Corona?”
Me: “No, we have Corona. Corona isn’t gluten-free, sir.”
Customer: “Stella, then.”
Me: “Sir… Stella isn’t gluten-free, either.”
Customer: *Visibly pissed* “I drink those beers all the time, and I have a severe allergy, so I think I would know. What do you have that’s gluten-free?”
I’m sure you could see me dying inside at this point.
Me: “Cider or cocktails, sir.”
In the end, he bought a Corona, although I cautioned him many times that there is gluten in Corona. I’m sure he said the phrase “severe allergy” about fifty times.
Question of the Week
Have you ever served a bad customer who got what they deserved?