Losing The Numbers Game

, , , , , | Right | August 2, 2018

(I work for a small non-profit that connects people with legal resources. A local hotel accidentally gave out our phone number instead of theirs to a bunch of guests. I have a variation of this phone call about seven times this day.)

Me: “Thank you for calling [Non-Profit]. How may I help you?”

Caller: “Is this [Hotel]?”

Me: “No, I’m sorry. This is [Non-Profit]. We’re a non-profit.”

Caller: “But this is the number I was given!”

Me: “Are you in need of legal resources?”

Caller: “Of course not! I’m trying to call [Hotel].”

Me: “Well, this isn’t [Hotel]; this is a non-profit.”

Caller: “But this is the number I was given!”

Me: *slams head into desk*

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