Sales… Uh… End?
Coworker: “Good morning. How can I help you today?”
Customer: “Yesterday the roses were buy-one-get-one-free.”
Coworker: “Yes, that’s correct.”
Customer: “But now they’re $12.99 a piece.”
Coworker: “Yes.”
Customer: “No, you don’t understand. Yesterday they were buy-one-get-one-free.”
Coworker: “Yes.”
Customer: “But today they’re $12.99 a piece.”
Coworker: “Yes.”
Customer: “No, you don’t understand. Yesterday they were buy-one-get-one-free.”
(And this went on for another seven minutes as the customer kept repeating the same thing over and over and the cashier answered, “Yes.” But she never asked a question… so we don’t know if she wanted to know why they were on sale for $12.99, or why they weren’t buy-one-get-one-free anymore.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
