Knows How To Push Your Buttons By Not Knowing How To Push Buttons

(We keep certain cold medicines in a locked case due to high theft and due to teenagers using them to get high. There’s a button right next to said case, clearly labeled, to press for assistance. Pressing the button sends out a message over the PA system for a front store associate to come unlock the case and bring the items to the till. It’s a Sunday morning when this happens.)

Customer #1: “Hi, your medicine case is locked; can you come unlock it for me?”

Me: “We don’t have the keys to unlock it. You just press the button and someone will come get it.”

Customer #1: “Where? I can’t find it!”

(I start to walk out of the pharmacy to show her, when she finds it and hits the button. About ten minutes later, another customer walks up.)

Customer #2: “Hey, can you guys unlock the case?”

Me: “No, but there’s a button you can press and someone with the keys can unlock it.”

(Not even five minutes later, the button sounds.)

Me: “It’s not even nine yet.”