Inching Towards The Answer
I am cutting wood for a customer, while I hear a manager giving the tour to a new coworker. Today is their first day.
New Coworker: “Wow, this is a lot to remember!”
Manager: “You’ll find this is easy compared to the customers. They’ll ask you some… interesting questions and it can be hard to keep a straight face sometimes.”
As if on cue, another customer approaches them and asks out of the blue:
Other Customer: “Excuse me, how many eighths of an inch are in an inch?”
For a slow-motion second, I see the manager and the newbie stare at the customer, and then at each other.
Manager: “[New Coworker]! Welcome to retail! Please assist this customer with his query!”
The poor newbie got his baptism of fire!
Related:
Welcome To Retail, Part 7
Welcome To Retail, Part 6
Welcome To Retail, Part 5
Welcome To Retail, Part 4
Welcome To Retail, Part 3
Question of the Week
Have you ever served a bad customer who got what they deserved?
