In For A Penny… Part 4
I worked at a gas station as a teenager and, among many transactions, one customer interaction stood out. The customer asked for a fill-up and pumped all of the amount she wanted EXCEPT for one cent. I opened the register and took out one penny.
Me: “Here you go. One cent is your change. Have a nice day.”
Customer: “Can you send the remainder back so I can pump it?”
Me: “You want one cent worth of gas?”
Customer: “Yes.”
Me: “I do not think any gas will come out. The pump may not even push any gas through.”
Customer: *As she walks back to the pump* “It’s fine. Thanks.”
Hope the effort was worth it.
Related:
In For A Penny…, Part 3
In For A Penny…, Part 2
In For A Penny…
Question of the Week
What is the most stupid reason a customer has asked to see your manager?